![]() ![]() Please clearly state on the returns form the reason for return and whether you require a refund or exchange. We would recommend that you return your items via a tracked delivery service. Returns postage is at your own cost and risk. ![]() If an item(s) is returned to us and it has been used / opened / is not in a resalable condition or does not pass the UV light checking process, the item(s) will be returned to the customer without prior notice. ![]() If a purchased product has been used or opened (hologram no longer intact, manufacturer / factory seal no longer in place or packaging damaged), then it will not be eligible for a return, refund or exchange. The below information is extracted from our standard terms and conditions, which customers agree to when placing an order: Returns Product At: 255 Walworth Road, London SE17 1RL To return an item(s), please include your order number, full name, and shipping address on a piece of paper inside and ship to the address below: In many cases it will just be an airlock in the bottle, and we can explain how to release this and get the pump working as normal. Please note: If you believe you have a product with a fault, please contact us on 02 or returning an item. You can return an item if…It has not been opened or usedIt is in perfect resalable conditionIt is returned to us within 14 days of receipt of the order You cannot return an item if…The product has been openedThe product has been used. Please see the below information on whether you can return an item (this does not effect your statutory rights). Due to the nature of the products we sell, items cannot always be returned. We understand that on occasion you may need to return an item. The product is as expected If it doesn’t work after receiving the product it does not work as you expected or the feature mentioned in the product page is missing, you can contact our complaint handling team.This is our Returns & Refund Policy, we hope it is pretty clear but if you have any questions please contact us here or call our freephone number (free for landlines only, mobiles will be charged) 02.We will deliver the missing products to you within 24-72 hours and you do not have to pay any extra delivery charge. If the wrong product or number is not correct while receiving the product your Invoice number and the product received are not the same, you need to call and inform the delivery man in front.No such complaint will be admissible after the delivery man has left. If for some reason you can’t receive the product yourself, you must inform the person who received the product instead of you. If the product is damaged or broken while delivering the product, you must call and inform us in front of the Deliveryman.If you don't mind see our Cancellation & Return Approach for more information. You'll not be charged any extra shipping expenses for substitution of such harmed or flawed shipments. In the event that you get a harmed or imperfect thing, off-base item, we'll instantly send you a substitution or issue you a full discount after you have got returned the harmed or imperfect item. We ensure your fulfillment with all the stages of Makeup Chari. However, the delivery might be delayed based on the political, environmental, transportation or any other unavoidable issues which will be notified by our customer relationship team. In case, they are unable to reach your provided address or at a suitable time, they will contact you to resolve the issue. Our delivery partners then bring the package to you at the earliest possibility. After they pass through the final round of quality check, they are packed and handed over to our trusted delivery partner.ģ. Once our system processes your order, your products are inspected thoroughly to ensure they are in a perfect condition.Ģ. ![]()
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |